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How can I understand your products series for example European F series?
Our products can replace famous brand like Festo SMC,European F series means
can replace FESTO standard products,Japanese S series means can replace SMC standard products

What is the warranty of your products if find problem?
Normally our quality warranty duration is within 1 year,if you find any problem,
damage or need any repair parts we will send the parts or replacement without condition and we can send by courier cost covered by us,we are confident of our products

How you test your products?
We have strict testing sytem,all goods will be tested 100% into water,
low pressure high pressure testing will be proceeded under water,meanwhile we have life cycle testing

What is your life cycle of your products?
For examples,our valves we tested to more than 10 million times no any problem
And air cylinder our standard is testing to more than 500KM

How to get samples to check the quality?
Samples can be requested for free (FEW PCS),for transportation cost,we normally
need to have your courier account collect the freight cost or we have to charge the transporation cost from our side

What is your minimum order quantity?
For small quantity ordered standard products by courier,we don’t emphsis on MOQ If good request by air or sea,the MOQ would be more than 2000USD amount Customerized products we request at least 500PCS one batch.

How you packing the goods?
Normally the goods will be packed in the cartons,cylinder tubes and piston rod we have wooden cases packing,cartons will be packed onto the pallet to keep from
damage during transporation

What is your leading time?
For not big quantity,our leading time would be within 2 weeks,if big quantity
need 1-2 months to finish production

What about your payment term ?
Our pament term 30% down payment balance by sight copy bill of lading
L/C acceptable but normally customer will not use because high cost for both sides

I need products with my own logo can you manage this?
Yes we can put your logo our products,we need that you send to us the design of your logo then we will make sample logo for your confirmation,we also need a authorization to use your logo

Can you make for us customerized products?
Yes, we already developed many non-standard items to our customer in European
and American.we need drawings and samples or we will send our drawing for your
confirmation,if there have cost on open mould we will inform to you

If we want to be your agent,will you support us?
Yes, we need to test each other for about 1 year and then we sign a agreement
on sales agent in your country or territory,if sole agent we will forward all other business man in your country whom get contact with us,moreover we will support catalogs,samples advertisement and other preference

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